Information Technology

Systems Administrator

Bengaluru
Work Type: Full Time

About Zerodha Fund House


At Zerodha fund house, we are enabling the next generation of Indian investors. We feel mutual funds as a product needs to be reimagined to build simple & relevant investment solutions for the next 10 crore individuals to participate in and grow the capital markets in India. 


Built by the team behind Zerodha & smallcase, Zerodha fund house brings the principles of simplicity, cost-effectiveness, and transparency to the mutual funds. 


Responsibilities

  • Serve as the Single Point of Contact (SPOC) for internal IT support and system-related issues.

  • Deploy and troubleshoot operating systems, firmware, and application updates.

  • Maintain the office network and resolve LAN/Wi-Fi, DHCP, and DNS issues.

  • Manage endpoint devices using MDM tools such as JumpCloud.

  • Perform first-level troubleshooting for laptops from HP, Apple, Lenovo, etc.

  • Act as the subject matter expert in macOS, Windows, Linux, and related technologies.

  • Provide user and admin support for Google Workspace and Microsoft 365.

  • Troubleshoot issues related to network printers, CCTV, access control systems, and file/storage servers.

  • Assist in maintaining compliance with internal IT policies and company security standards.

Requirements

  • 3–5 years of first-level IT support experience in a fast-paced environment.

  • Hands-on experience managing IT assets using a cloud-based ITAM tool.

  • Must be able to communicate technical issues clearly in English to both technical and non-technical stakeholders.

  • Prior experience working with a ticketing system such as Jira or Zendesk.

  • Strong understanding of Google Workspace and cloud-based infrastructure.

  • Solid knowledge of IP networking (wired/wireless), DHCP, DNS, firewalls, and virtualization.

  • Proficiency in Windows, macOS, and Linux is required.

  • Experience with Fortinet or similar firewalls, scripting (PowerShell/Bash), and awareness of SEBI/RBI compliance practices is preferred.

  • We’re looking for someone who thrives in a self-directed environment and enjoys learning new tools and technologies independently.

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